Privacy Policy

Last updated: 1 September 2026

1. Introduction

This Privacy Policy explains how SDTechnologist LTD (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit our website (sdtechnologist.co.uk), submit an enquiry, or otherwise interact with our business.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy describes what we actually do today, and we update it before introducing anything new.

2. Who We Are

Company name	SDTechnologist LTD
Company registration number	16262751 (Companies House, England & Wales)
Registered office	128 City Road, London, EC1V 2NX, United Kingdom
ICO registration reference	ZC021875
Data protection contact	[email protected]

SDTechnologist LTD is the data controller responsible for your personal data in connection with this website and the client services delivered through sdtechnologist.co.uk.

3. What Data We Collect

We collect the following categories of personal data:

3.1 Contact Form Submissions

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Service of interest and budget range (if provided)
• Project details and message content

3.2 Newsletter Sign-Ups

• Email address
• Name (if provided)

3.3 Communications via WhatsApp Business

• Phone number
• Name (if provided)
• Message content exchanged via WhatsApp

3.4 Website Analytics

This website does not currently run any analytics or advertising tracking. We do not use Google Analytics, Microsoft Clarity, advertising pixels or any similar third-party tracking tools.

The only information stored on your device is a single first-party cookie recording your cookie preferences. Full detail is in our Cookie Policy.

Separately, our hosting provider maintains standard server access logs (including IP address, browser type, requested page and timestamp) for security, fraud prevention and technical troubleshooting. These are generated automatically by the web server and are not used to profile or track individual visitors.

If we introduce analytics in future, it will load only after you consent, and this policy and our Cookie Policy will be updated before it goes live.

4. Why We Collect Your Data (Lawful Basis)

We process your personal data under the following lawful bases:

Purpose	Lawful Basis
Responding to enquiries submitted via our contact form	Legitimate interest
Providing quotes, proposals and delivering contracted services	Performance of a contract / steps necessary prior to entering a contract
Sending newsletter or marketing communications	Consent (you may withdraw this at any time)
Server access logs for security and troubleshooting	Legitimate interest
Communicating via WhatsApp Business at your initiation	Legitimate interest / contract performance

5. How Long We Keep Your Data

Data Type	Retention Period
Enquiry / contact form data	12 months from last contact, if no project proceeds and you do not respond further. Deleted after this period.
Client project data (where a project proceeds)	Retained for the duration of the contractual relationship and a reasonable period afterwards for legal, accounting and support purposes.
Newsletter email addresses	Retained until you unsubscribe or withdraw consent.
WhatsApp Business communications	Retained in line with general enquiry retention (12 months) unless a project proceeds.
Server access logs	Retained on a short rolling basis by our hosting provider for security and troubleshooting, then overwritten.
Cookie consent record	12 months, or until you clear your browser data or withdraw consent.

6. Who We Share Your Data With

We do not sell your personal data. We may share data with the following third-party processors, solely for the purposes of operating our business:

Third Party	Purpose	Data Location
Google (Gmail / Google Workspace)	Email communication with enquirers and clients	Data may be processed outside the UK/EU under Google’s standard safeguards
Namecheap	Website hosting and server access logs	As per Namecheap’s hosting infrastructure
WhatsApp Business (Meta)	Client communications via WhatsApp	Subject to Meta’s own privacy policy and data practices
Our internal CRM system	Managing client enquiries and project records	Hosted and managed internally by SDTechnologist LTD

6.1 International Data Transfers — Important Clarification

SDTechnologist LTD’s UK operations (sdtechnologist.co.uk) and our Dubai-based team operate on entirely separate websites, systems and databases. Our Dubai team serves Middle East and USA clients independently and does not have access to data collected through sdtechnologist.co.uk. UK client data collected through this website is not transferred to or accessed by our international teams.

Where third-party tools listed above (such as Google or Meta services) process data outside the UK, this is done under those providers’ own standard contractual clauses and equivalent safeguards as part of their global infrastructure.

7. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data (“right to be forgotten”)
• Restriction — request that we limit how we use your data
• Object — object to processing based on legitimate interest or for direct marketing
• Withdraw consent — withdraw consent at any time where processing is based on consent (e.g. newsletter)
• Data portability — request your data in a portable format, where applicable

To exercise any of these rights, contact us at [email protected]. We will respond within one month, as required by UK GDPR. There is no charge for making a request.

We do not use your personal data for automated decision-making or profiling.

8. Cookies

This website sets a single first-party cookie, used solely to remember your cookie preferences. We do not currently use analytics or advertising cookies. For full details, and to change your preferences at any time, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including encrypted connections (HTTPS), secure hosting, a web application firewall, access controls, and limiting data access to authorised personnel only.

10. Contact Us & Complaints

If you have any questions or concerns about how we handle your personal data, please contact us at:

• 📧 [email protected]
• 📍 SDTechnologist LTD, 128 City Road, London, EC1V 2NX, United Kingdom

We would always prefer to resolve a concern with you directly. However, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

• 🌐 ico.org.uk
• ☎️ 0303 123 1113
• 📍 Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Changes to This Policy

We may update this Privacy Policy from time to time, for example if we introduce new tools or services. The “last updated” date at the top of this page always reflects the current version, and material changes will be made before the relevant processing begins.